Transformative Humor in Government Agency Perceptions

Most of us think that social media is the bastion of our younger generations. Until a middle-aged woman named Janis Burl proved that assumption completely wrong. She oversaw the team that built the TSA’s Instagram account (yes, the TSA has an Instagram account and it’s brilliant) into one of the most popular accounts on Instagram. And the best part of her story is how she got the job. The non-linear career path she followed may be a better way for us to find joy in our careers.  

So if you would kindly take off your shoes, take your liquids and gels out of your bag and throw away your water bottles, this is...a Bit of Optimism. 

For more on Janis and her work, check out: 

https://www.instagram.com/tsa/