Enhancing Workplace Harmony Through Conflict Resolution

In this episode of Dental Unfiltered, Matt Brown and Dr. Andrew Vallo delve into the vital role of conflict resolution in dental teams. They examine how unresolved issues can negatively impact team morale and patient care, stressing the importance of having clear, structured approaches to address conflicts quickly. Drawing from a leadership seminar, Dr. Vallo offers practical strategies, including the use of conflict resolution forms and encouraging respectful, adult-level communication. Their discussion highlights the value of investing in leadership development to create a healthier workplace culture and reduce staff turnover.