In this chapter, the speaker discusses the concept of sustained urgency and its importance in organizations. They highlight the need to declare war on complacency and strive for sustained urgency by combining outside opposition, a divine calling, and limited time. They also emphasize the importance of embodying healthy skepticism and having a realistic understanding of potential challenges.
The greatest threat to future success is current success. Learn to declare war on complacency and embrace urgency, because you cannot change what you are willing to tolerate.