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248 - The Hourglass Marketing Funnel, with Heather Horton of Ecrubox Digital

The Marketing Millennials

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Maximizing Customer Lifetime Value

The chapter emphasizes the shift towards maximizing customer lifetime value, stressing the importance of providing a great customer experience for repeat purchases and loyalty. It discusses acquiring good customers passionate about a product and the need to consider various factors before deciding on marketing channels. The conversation touches on different marketing strategies for various product types and highlights the importance of understanding product margins for effective channel selection.

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