
187: Difficult Conversations by Douglas Stone, Bruce Patton, & Sheila Heen
Bookworm
Navigating Difficult Conversations
This chapter explores the differences between the second and third editions of a book, particularly highlighting the missing roadmap section which aids in understanding. The speakers discuss their experiences with difficult conversations, emphasizing structured frameworks for clarity while balancing helpful examples against excessive detail. They provide a critical reflection on the book's content, acknowledging its valuable insights but noting that it may overwhelm with too much information, and tease their upcoming topic on 'Feel Good Productivity.'
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