How do you fix a system that’s stuck? Ravi sits down with New York Times bestselling author Dan Heath to unpack the lessons from his new book, Reset, a guide to help people and businesses break free from inertia, ditch old habits, and make meaningful progress. They explore case studies from the book, including a hospital that slashed delivery times from days to hours and a school that transformed discipline with a simple shift in student movement, and discuss how these examples reveal the power of small wins and the risks of blindly chasing efficiency.
Ravi and Dan then turn to the biggest “reset” happening today: a controversial government overhaul. Is DOGE actually a push for government efficiency or is it a reckless unraveling of the administrative state? Drawing from successful corporate turnarounds, Dan explains what actually works, and why government overhauls so often fail. Finally, Dan and Ravi reflect on why, whether in business or our personal lives, real change isn’t about grand gestures, but about finding the right pressure points and making thoughtful, lasting adjustments.
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Notes from this episode are available on Substack: https://thelostdebate.substack.com/
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