
Rethinking outcomes over output
Intercom on Product: Building Software in an AI-first World
You Can Take Credit for It
i think a lot of us are oning alot of lessons ar on us. We we like a set obsessed bith the input and obsessed by t outputs. And een historically, we've made many mistakes andd hadr ups and downs,. But been relatively very successful at shipping good product at the customers value. Ye talk, is true? Some example? Er, yes, i got one, one great examplefor from a few months ago here. It is o her need need a new poas for t intercomon pricing. So it's pretty simple. You know, lhakoves more seats, more revenue for intercom. Baceye.
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