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13: Joey Coleman | How to Ensure Lifelong Loyalty
The Jordan Harbinger Show
The Desperate Need for Personal and Emotional Connection
The customer experience, whether you're client facing in your organization or not as we covered earlier creates that connection. So what is it that's going on here that customers and companies have this sort of desperate need for personal and emotional connection? It's not just customers. This is people in general. And so the opportunity for a business or an individual to double down on meaningful relationships is tremendous.
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