The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 716: The Future of Customer Success in 2024: Insights and Predictions from Gainsight CEO Nick Mehta and SaaStr CEO and Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

00:00

Introduction

Discussion on the challenges and uncertainties faced by SaaS vendors in terms of retention rates and the impact of discounts and cost-cutting measures.

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