Prioritizing Value: Accelerate Success with Customer Led Growth (Gia Laudi)
On the Record by Leadpages
Prioritizing Value and Building Relationships with Customers
The chapter discusses the importance of understanding the customer's journey, creating a highly converting experience, and building long-term relationships. It argues that thinking of customers as just a part of a funnel is inadequate and metrics should focus more on delivering value to the individual customer.
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