Prioritizing Value: Accelerate Success with Customer Led Growth (Gia Laudi)
On the Record by Leadpages
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Prioritizing Value and Building Relationships with Customers
The chapter discusses the importance of understanding the customer's journey, creating a highly converting experience, and building long-term relationships. It argues that thinking of customers as just a part of a funnel is inadequate and metrics should focus more on delivering value to the individual customer.
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