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254. Embracing a Psychology-Based Sales Approach w/ Jeff Shore

The Customer Experience Podcast

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The Importance of Confidence in the Phone

People are afraid of calling people. There is a, an organization in Dallas that does an assessment for salespeople. They put a whole list of potential threats as you test into this and one of them is telephobia. Do you have a fear of making phone call? That's the thing. Apparently, it's a thing. But I would look at it. Why not record a quick video to say, thank you. I'm going to do a little research on this and I'll call you by five o'clock today. Have a good day"

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