Enhancing Human Potential Through AI

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This chapter explores the intersection of technology and human emotions, emphasizing the need for AI to recognize and respond to these feelings in the workplace. The speakers share insights on how their work has evolved to integrate research and real-world applications, alongside notable collaborations, to enhance organizational dynamics and support human development. They highlight the collaborative role of AI in coaching and personal growth, illustrating a vision where technology complements rather than replaces meaningful human interactions.

Armen Berjikly is a serial entrepreneur and the recently appointed CTO at BetterUp, a human transformation platform founded in 2013 that employs over 3,000 coaches to help individuals achieve greater clarity, purpose, and passion through expert guidance. Before joining BetterUp, Armen co-founded Motive, which was later acquired by BetterUp, and Kenjoya, acquired by Ultimate Software. He holds a bachelor's degree in Computer Science and a master's degree in Management Science and Engineering from Stanford University.

In this conversation, we discuss:

The evolution of technology and its impact on the workplace over the past two decades.
How Armen's early research at Stanford with professors Clifford Nass and Byron Reeves influenced his career.
The development of Experience Project and its role in connecting people through shared experiences and emotions.
The journey of Armen's companies, Kenjoya and Motive, and their contributions to understanding and improving employee experiences.
Armen's insights on integrating AI with human interaction to enhance emotional intelligence in technology.
The unique approach BetterUp takes in combining coaching, technology, and research to drive human transformation and organizational success.

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