
243. Community: The Last Great Marketing Strategy w/ Mark Shaefer
The Customer Experience Podcast
How to Build a Community
Mark Schafer: People have an emotional connection to you. The next phase is let's take that audience and build it into a community. There are three things that differentiate community, he says. They include communion, meaning people commune and know each other. And they're driven by purpose - I want to change something or grow in a new way.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.