5min chapter

Connecting the Dots cover image

How to Work with Almost Anyone with Michael Bungay Stanier

Connecting the Dots

CHAPTER

The Importance of Conversations, Relationships, and Being 'Coach-Like' in Healthcare

This chapter explores the importance of relationships and conversations in healthcare, emphasizing the idea of being 'coach-like' and the value of curiosity and asking questions for problem-solving and effective communication.

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