Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#200 How E-Commerce is Transforming the Trades and Home Services Industry

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

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Late-Night Buying Behavior and Its Impact on Service Leads

This chapter explores the behavioral patterns of customers interacting with online quizzes, particularly focusing on late-night engagement and its impact on purchasing decisions. Through an anecdote about a successful late-night water heater booking, the speakers emphasize the importance of timing in customer outreach strategies.

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