14min chapter

Behind the Craft cover image

Proven Rituals of Great Product Teams | Lane Shackleton (CPO Coda)

Behind the Craft

CHAPTER

Streamlining Feedback and Decision-making Processes in Teams

This chapter explores the concept of 'two-way docs' to improve feedback and discussions within teams, highlighting tools like 'Pulse Check' and 'Dory' to enhance team sentiment understanding. It emphasizes the significance of creating a culture where team members feel comfortable sharing opinions, early gathering of feedback in product development, and utilizing real customer data during product reviews for effective decision-making.

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