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Evolution of Sales Process and Data-Driven Insights at Atrium
The chapter explores the journey from micromanagement to a structured sales process at Atrium, a data-driven sales platform, including the challenges of transitioning to metrics and instrumentation. It also highlights the importance of founders being immersed in product development and the transformation of data into actionable insights through storytelling. Additionally, it discusses the complexities of ingesting CRM data, analyzing human behavior in sales, and the challenges of selling to large organizations while empathizing with different roles in the sales ecosystem.