I'm watching Jeff, you know, nurture his child and take care of this little guy. And just, it feels so good to not be in that staging. I've been more than for the next 18 years. It's a hazmat zone. So yeah. All right. I'm going to supply a mass,. I'm sure over the front of the past few years. You might as well.
Going above and beyond for your customers seems like a no-brainer, but is it really?
Data shows that performing 'Hail Mary's' for your customer doesn't have any greater impact than simply meeting their needs.
Matt Dixon shares some tips on what you should be focusing on, and the good news is it is relatively inexpensive in terms of money, time, and resources.
We need to move our customers from signature to value as quickly and efficiently as possible. Allowing your CS team to focus on making the customer journey as painless as possible results in a bigger impact on customers and your bottom line.
Connect with Matt here
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