bo: If you were to capture the best communication advice you have ever received as a five to seven word presentation slide title, what would it be? How about a, be confident, but not really. This is from research on wisdom is to have strong opinions, weakly held. That's of what i would start with, confidence, with humility and being yes and very cool.
Most of the work we do requires coordinating and collaborating with others. But how can we ensure the benefits of working with others, while avoiding conflict that’s inherent to communicating within groups?
In this podcast episode, Matt Abrahams speaks with Bob Sutton, Professor of Management Science and Engineering at Stanford School of Engineering and GSB Professor of Organizational Behavior (by courtesy) about maximizing productivity while minimizing what he calls “friction.” “So many organizations make the right things too hard to do and the wrong things too easy,” Sutton says. “For communication, to me, a big part of a leader's job is to be clear about where people should focus attention and where they should not focus attention.”
Connect: