Introduction

Marshall Rosenberg: Non-violent communication can be of service to us in managing anger compassionately. Three factors are very important in understanding why some of us respond violently and some of us compassionately in similar situations, he says. These three factors play a large role in determining whether we're going to be able to respond compassionately or violently in situations. When it comes to managing anger, non-violent communication shows us how to use anger as an alarm, according to Rosenberg.