7min chapter

Intercom on Product: Building Software in an AI-first World cover image

This is Getting Real with Des Traynor

Intercom on Product: Building Software in an AI-first World

CHAPTER

The Evolution of Software: From Service to AI-Driven Solutions

This chapter examines the transition from a 'software as a service' model to a 'service as a software' approach within the software industry. It highlights the impact of AI investments and the challenges companies face in demonstrating value amidst this evolution.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode