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2min chapter
#30 - David Garcia, Former SVP & Managing Director of Atlanta Hawks (NBA)
The Artificial Intelligence Podcast
The Future of Guest Services in the Age of AI
This chapter explores the fast-paced development of AI products and its profound effect on various industries, specifically in enhancing guest experience. It emphasizes the importance of adaptability for businesses to keep up with changing consumer preferences and discusses the challenges of establishing agile large-scale organizations.
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