090 Leah Leaves: How to Get Out of the Weeds Without Losing Control
Agency Forward
The 80/20 metrics to prioritize
Leah recommends knowing revenue goals, net profit margin, client retention/churn, and team retention as top priorities.
Hey everyone, today I'm joined by Leah Leaves.
She’s the Founder and CEO of Alderaan Operations Solutions, where she partners with remote digital agencies to embed expert operations leadership that clarifies team roles, reduces burnout, and enables owners to focus on growth instead of daily firefighting.
I wanted to have Leah on because too many agency owners are stuck in operations, stalling growth and burning out. And as we've all seen at some point, your goals are much harder to achieve when you can't escape the day-to-day.
In this episode, we discuss:
- Getting your team to make confident decisions
- Building a "CEO GPT" to scale founder judgment
- Metrics that show if your ops are truly working
- And more...
You can learn more about Leah on LinkedIn.
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