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Marketers sound off on tariffs and retail strategies, plus how Hanna Andersson built its loyalty program

The Modern Retail Podcast

CHAPTER

Building Community Trust in Brand Loyalty

This chapter explores how brands cultivate loyalty and community connection during challenging times, focusing on strategies like innovative hiring and personalized engagement. It contrasts newer brands like By Heart with established ones like Hanna Andersson, emphasizing the significance of genuine relationships, especially among parents, in fostering brand trust and retention.

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