2min chapter

Data Bytes cover image

Digital Evangelist - Bridging the gap between sales, operations and marketing with Allexx Bolander

Data Bytes

CHAPTER

Discovering the Power of Automation in a Call Center Job

This chapter shares a personal experience of transitioning careers and realizing the potential for automation in a call center. It explains how Excel formulas and pivot tables were used to rebuild a manual process, resulting in significant time and cost savings for the company.

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