Real Relationships Real Revenue - Video Edition | Invest in Relationships to Build Your Business and Your Career cover image

The 3-Step Negotiation Method To Help You Navigate Any Conversation with Negotiation Expert Kwame Christian

Real Relationships Real Revenue - Video Edition | Invest in Relationships to Build Your Business and Your Career

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Navigating Emotions in Negotiation

This chapter explores a structured three-step method for effectively managing difficult conversations by addressing emotions first. It emphasizes the importance of validating feelings to lower tension, fostering compassionate curiosity, and engaging in collaborative problem-solving. The speakers discuss the interplay between emotional and rational thinking, highlighting strategies for empathy and active listening to maintain constructive dialogue.

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