π€ The Agentic Enterprise Revolution: Inside Salesforce's AI Strategy
Why do 95% of AI pilots fail to reach production? The answer might surprise you. In this exclusive interview from Dreamforce 2025, I sit down with Adam Evans, Salesforce's Executive Vice President of AI and General Manager for AI, to uncover what it really takes to build a successful agentic enterprise. #Salesforcepartnership #Sponsored
π― What You'll Learn:
β¨ The Three Critical Use Cases for AI Success
Serving customers more effectively
Boosting employee productivity with AI agents
Implementing agentic workflows and operations
π’ Real World Agentic Enterprise Examples
How Engine (European travel company) is building with AI from day one
Financial services firms using proactive AI to enhance client meetings
Companies moving from experimentation to production scale
β‘ Why Most AI Projects Fail
The truth behind the 95% failure rate for AI pilots
The difference between creating demos and shipping production-ready agents
What separates prototypes from scalable AI solutions
π οΈ Essential Platform Capabilities for AI Success
Agent Force platform and tooling ecosystem
Agent Force Fabric for monitoring multi-agent networks
MCP (Model Context Protocol) and A2A (Agent to Agent) protocols
Agent Script for hybrid deterministic and prompt logic
Testing centers and observability tools
π Managing the Multi-Agent Ecosystem
How to control competing agents across your organization
Agent Force Vibes for rapid agent development with natural language
Policies and guardrails for agent networks
Understanding network traffic and tool usage
π‘ Practical Implementation Advice
How to choose the most strategic use cases (not all 100 of them!)
Designing performance measurement upfront
Moving from experimentation to focused production
Realizing actual business value from AI investments
π Competitive Landscape Insights
How Salesforce differentiates from OpenAI, ServiceNow, and SAP
Why scalability and integrated tooling matter
The importance of connecting agents across channels
Analytics, memory capacity, and data management for AI
Adam goes beyond the AI hype to provide actionable insights and real world examples that will help you avoid the pitfalls causing 95% of AI initiatives to fail. Whether you're just starting your AI journey or looking to scale existing pilots, this interview offers invaluable guidance.
π€ Guest: Adam Evans, EVP of AI & GM for AI at Salesforce
ποΈ Host: Bernard Marr, Futurist & Best Selling Author
#AI #AgenticAI #ArtificialIntelligence #Salesforce #AgentForce #MachineLearning #DigitalTransformation #BusinessStrategy #Innovation #Enterprise #Technology #Automation #AIAgents #Dreamforce #Dreamforce2025
