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What leaders get most wrong about disruption with Charlene Li

Between Worlds

00:00

Understanding Disruption: Future Customers vs. Current Profitability

This chapter explores survivor bias in business disruption, emphasizing the importance of anticipating future customer needs over merely catering to current profitable clients. It contrasts successful organizations that adapt for long-term growth with those that risk stagnation by focusing solely on short-term profitability.

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