Feeling Good Podcast | TEAM-CBT - The New Mood Therapy cover image

077: Five Simple Ways to Boost Your Happiness (Part 4) — Resolve Conflicts

Feeling Good Podcast | TEAM-CBT - The New Mood Therapy

CHAPTER

The Five Secrets of Effective Communication

The five secrets of effective communication are organized around EAR, the acronym for speak with your ear. The three listening skills are the disarming technique, thought and feeling empathy, and inquiry. The assertiveness skill is I feel statements, and the EAR respect is stroking. They're like the keys on a musical instrument, and you integrate them differently each time you respond to someone.

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