Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast cover image

Bob Moesta's Jobs-To-Be-Done: Your Fix for Selling Without Gagging

Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast

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Understanding Customer Needs and Stories

This chapter discusses the process of understanding customer needs and finding patterns in their stories. It emphasizes the importance of looking for similarities and contrasts between different stories to identify the reasons why people buy a product. The chapter also highlights the power of understanding customer stories and the different reasons why people join a particular community.

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