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"There's No Technician Shortage!" – The Mastermind Behind Bozard's Service Lane Machine | Ed Roberts, COO at Bozard Ford Lincoln

Car Dealership Guy Podcast

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Scaling Fixed Ops and Building Bozard Technical Institute

Ed outlines Bozard's fixed-ops structure (165 techs), why he stays, the evolution of the Tech Development Program into Bozard Technical Institute, and hiring entry-level staff into skilled roles.

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