
#72 - Jobs To Be Done with Sean Adams
The Learning Culture Podcast
00:00
The Importance of Call Coaching
The number one piece would be call coaching, looking backward at the calls themselves and just dissecting the hell out of them. I think there's no better thing than confronting how crappy of a job you did or something. When they're on video specifically, you can start to look people in the eye. And it's like that post game analysis. That's vital.
Transcript
Play full episode