How to Build Expertise in Less Time?

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Some models of expertise say that people just acquire more information and that's how expertise builds. But that doesn't work because that's like having unexamined experiences, says Baxter. People who break through and move to the next level are the ones who engage in unlearning, he adds.

My guest today is celebrated research psychologist Gary Klein who has spent nearly 50 years studying how and why people make the decisions they do.

We discuss naturalistic decision making, the crucial difference between experience and expertise, why some people stagnate and others progress, Cognitive Flexibility Theory, the role of storytelling, surprising ways to gain insights, fixation errors, cognitive biases, mental models, accelerated learning, and so much more.

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