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17min chapter
951: The Three Sentences that Improve (almost) Every Conversation with Chris Fenning
How to Be Awesome at Your Job
Effective Communication with the Goal Problem Solution Technique
This chapter discusses the 'goal problem solution' technique for summarizing situations efficiently, using examples like giving status updates at work. It emphasizes the importance of concise communication to create engaging dialogues rather than monologues and streamlining meetings. The conversation also touches on seeking permission before sharing information and providing credit to the team, along with tips for structuring difficult conversations and improving conversational skills.
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