
How I Built Resilience: Jeremy Stoppelman of Yelp
How I Built This with Guy Raz
00:00
Navigating Negative Reviews
This chapter examines the intricacies of handling negative reviews on platforms like Yelp, addressing their impact on businesses and consumers. It highlights the challenges of identifying misinformation, the importance of authentic feedback, and offers strategies for entrepreneurs to effectively manage negative perceptions.
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