Matt Kelly | The Midnight Pod cover image

From Market Stalls to £5m per month with a Fragrance Brand - Connor Martin | The Midnight Pod Ep 52

Matt Kelly | The Midnight Pod

CHAPTER

I'm a Big Believer in B2B SAS

"I'm a bit of a believer of rating the customers happiness between 1 to 10. I think you can apply like an underpromised over-deliver mentality to Econ brand and not enough people do," he says. "If you get next day delivery as standard, maybe just keep your shipping times as 2 to 4 days but then everybody gets it next day."

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner