20min chapter

The Engineering Leadership Podcast cover image

How engineering leaders can better drive business outcomes & increase alignment between product and engineering w/ Gokul Rajaram #198

The Engineering Leadership Podcast

CHAPTER

Engineering for Customer Outcomes

This chapter focuses on the challenges engineering leaders encounter while transitioning to a customer-centric approach, emphasizing the critical role of data analytics. It discusses the need for stable team structures to enhance knowledge retention and the importance of collaboration between engineering and product teams. The chapter advocates for accountability in performance metrics and effective communication strategies to improve alignment and business outcomes.

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