What Do You Do When Things Don't Go Well?

Marissa Mayer: I think being human in that moment is the most important thing. It's slowing down and humanizing yourself, it goes back to the call prep. And by engaging with that executive one to one, we've had Ian Conneak on our podcast, top producer from Salesforce a number of times. He talks about this concept called yo-yo selling. You can be the single thread that has the right to stay in touch with power.

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