The Role of Customer Support and AI in CRISP and Reflections on Company Growth

saas.unbound is a podcast for and about founders who are working on scaling inspiring products that people love brought to you by https://saas.group/. In this episode #36, we are talking with Josh Haynam, Co-Founder and CEO of Interact (https://www.tryinteract.com/), a quiz-building tool that helps you generate leads, segment your audience, and recommend products. He and his co-founders have never had a “real” job, and now they’ve bootstrapped the company to $3M ARR. Josh talks about the way product roadmap changes with the scaling of the business and how much time the team spends building VS testing the new features. Subscribe to our channel to be the first to see the interviews that we publish twice a week - https://www.youtube.com/@saas-group Stay up to date: LinkedIn - https://www.linkedin.com/company/14790796 Twitter - https://twitter.com/SaaS_group