i think this is one reason why people resist up stream solutions. Down stream er saving the day is so much more tangible. i write about some work that the city of rockford did on homelessness. They started keeping a real time census of every homeless person in the community. And when housing was available, somebody would go out and make the outreach. It's like they've figured out a way to put a human face on a very abstract, complicated problem.
Can you think of a problem that irritates you repeatedly? What has the total cost of managing that been to you over several years today? I have invited the New York Times best-selling author Dan Heath to help answer the 10 X dilemma. By the end of this episode, you will be able to solve problems before they happen.
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