HOW TO WIN FRIENDS & INFLUENCE PEOPLE (DALE CARNEGIE) - Listening books
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The Power of Positive Reinforcement and Indirect Criticism
This chapter explores strategies for successfully changing people's behavior without offending or arousing resentment, emphasizing the importance of positive reinforcement and avoiding criticism. It includes examples of applying these techniques to influencing a child's attitude towards studies and convincing construction workers to improve their work habits.
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