3min chapter

How Leaders Lead with David Novak cover image

#228: Lynsi Snyder, Owner and President of In-N-Out Burger – Loyalty is a two-way street

How Leaders Lead with David Novak

CHAPTER

Strategic Growth: Balancing Expansion and Quality

This chapter explores the measured growth strategy of a renowned burger chain, focusing on the harmony between expansion and upholding product quality. It highlights the importance of logistics and market factors in store growth while stressing the need for consistency and sometimes halting expansion for operational excellence.

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