
Can AI be empathetic? Reinventing client experiences
Smart Talks with IBM
How Anthem Partners With IBM to Create Personalized Experiences
Anthem was looking for a partner where we could explore the power of AI, really use our data in a way where we can create these personalized experiences. IBM bringing its technology and basically that's when we kind of figure out there's definite role to play and partner on this journey together. And it's been great over the last two years.
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