AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
13min chapter
271. Leveling Up Customer Interactions via Genuine Care w/ Angela Alea
The Customer Experience Podcast
The Importance of Personalization and Genuine Care in Customer Interactions
This chapter discusses the significance of understanding customers' specific needs and practices, as well as the shift from operating models to a more human-centered approach in sales, marketing, and customer service. It emphasizes the value of maintaining a human presence in customer interactions, even in the age of automation and AI.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode