A Bit of Optimism cover image

Unreasonable Hospitality with Will Guidara

A Bit of Optimism

CHAPTER

Creating Memorable Experiences Through Innovative Roles

This chapter highlights the introduction of a 'Dreamweaver' in restaurants to transform creative ideas into unforgettable customer experiences. The conversation underscores the necessity of providing staff with the tools to implement their ideas and shares a success story of 'unreasonable hospitality' enhancing customer relations.

00:00
Transcript
Play full episode

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner