Pre Qualifying - How Can I Help You?

There are five pre qualifying questions that should absolutely be asked at the front desk, or in wherever that lobby area is in your particular pacility. You're basically asking them, how can i help you? And you're trying to get their name. So depending on how the person walks in, if i see someones coming in with a little bit of tiss and vinegar, i might just quickly say, hi, how can I help you? Because i can see this persons on a mission, and i want them to feel that i sent and to relate t their urgency. John and o talkes through any specific script suggestions that you might suggest that we use.