2022 customer support trends: How support leaders are adapting
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Introduction
Intercom has published its second edition of the customer support trens report. We surveyed over one thousand 200 global support leaders acros a range of sectors like tech, e commerce and finance. The conclusion was five top trends that are transforming customer support. In today's show we'll take a deep dive into each of these trends and chat with our panel to get their thoughts and advice.
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