Warmth and Connection: Key to Influence

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The chapter emphasizes the importance of expressing warmth and building connections as essential elements of influence, focusing on long-term gains in relationships rather than short-term outcomes. It discusses techniques such as finding something to like in others, asking questions, and using impactful questions like 'What's in your heart?' to deepen connections. The chapter shares insights on making interactions easy and fostering influence through simplicity and providing engaging experiences, with examples ranging from personal interactions to business strategies.

Zoe Chance shares heartwarming, powerful, and practical advice for building relationships and getting people to say yes to you.

— YOU’LL LEARN —

1) The one thing that motivates people more than money

2) How to exude more warmth and likability

3) The one question that helps you get along with anyone

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— ABOUT ZOE —

Zoe Chance is a writer, teacher, researcher, and climate philanthropist. She’s obsessed with the topic of interpersonal influence and her science-based book is called Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen. It is being published in more than 20 languages. Zoe earned her doctorate from Harvard and now teaches the most popular course at Yale School of Management (Mastering Influence and Persuasion). Her research is published in top academic journals and covered in global media outlets. She speaks on television and around the world, and her framework for behavior change is the foundation for Google’s global food policy. Before joining academia, Zoe managed a $200 million segment of the Barbie brand, helped out with political campaigns, and worked in jobs like door-to-door sales and telemarketing. She lives with her family in New Haven, CT.

• Book: Influence Is Your Superpower: The Science of Winning Hearts, Sparking Change, and Making Good Things Happen

• Website: ZoeChance.com

— RESOURCES MENTIONED IN THE SHOW —

• Tool: reMarkable 2

• TED Talk: What is in Your Heart? | Lalin Anık | TEDxCharlottesville

• Book: The World According to Star Wars by Cass Sunstein

• Book: The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, Rick DeLisi

• Book: The Luck Factor by Richard Wiseman

• Book: Love Does: Discover a Secretly Incredible Life in an Ordinary World by Bob Goff

— THANK YOU SPONSORS! —

• Athletic Greens. Support your health with my favorite greens supplement. Free 1-year supply of Vitamin D and 5 travel packs when you purchase from athleticgreens.com/awesome.

• Lexus. Check out the lovely innovations in the all-new 2022 Lexus NX at https://lexus.com/nx

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