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4min chapter
Mapping the Customer Journey with Kaitlyn Merola
The Agents of Change Digital Marketing Podcast
Intro
This chapter focuses on the complexities of mapping the customer journey, stressing the need to identify content gaps for better engagement. It further explores the challenges and strategies businesses must adopt in response to the impact of AI-generated content on customer traffic and interaction.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode