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Agentic AI: Redefining Decision-Making in a Generative World with Megan Gallagher, GTM Account Director at MavenAGI

Making Data Simple

CHAPTER

Navigating the AI Landscape in Customer Service

This chapter explores the unpredictable behaviors of AI language models and their application in medical advancements and customer support systems. It examines user preferences as attitudes shift towards efficient AI interactions, highlighting the role of Agentic AI in improving service delivery. The discussion emphasizes the need for thoughtful integration of AI into business operations to enhance productivity and decision-making.

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