Navigating the AI Landscape in Customer Service

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Megan Gallagher outlines the case for Agentic AI from the seat of GTM Account Director at Maven AGI.  "We are living in times where we're still underneath this construct that things are going to be deterministic and that there are certain decision trees that are followed." "What we have to acknowledge in this new world is that these agents are generative and predictive in nature."

#AgenticAI #FutureOfAI #MakingDataSimple

• 01:30 All Great Podcasts start with Drinks
• 05:27 Maven AGI 09:13 Smaller Models! 10:50 Why Maven AGI
• 12:04 The Secret Sauce or Use Case
• 15:13 Typical Client Persona 20:31 Using Enterprise Data 26:19 But AGI, Really?
• 30:12 Assistant or Person?
• 39:06 What's Next?
• 40:28 My Thoughts on Getting Started?
• 46:30 The AI Example
• 49:30 The Maven AGI Pitch
• 53:23 Learning

Linkedin: linkedin.com/in/megfgallagher

Website: https://mavenagi.com

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